Sony has confirmed the PSN is buckling slightly under the strain of high volumes trying to connect at once.
Sony has urged fans to be patient while the US and Canadian PSN experiences issues following the launch of the PlayStation 4.
Sony responded to the issue on its support site and through Twitter.
Though the response has been removed, as you can see below it explains
that an extremely high number of people are trying to log on and
download firmware 1.50 for their new console.
As soon as a PS4 is connected to the internet, it automatically connects
to the PSN to download the new firmware in the background. Given how
many people have purchased the new console, a blip like this was always
fairly likely. Sony has confirmed it's working to resolve the issue, but
with more consumers expected to pick up the console during regular
shopping hours today, it's probably going to be another couple of days
before things are back to normal.
If you're struggling to download the patch, you can always get it from PlayStation.com,
put it on a USB stick, and use that to update the console. If that's
not an option, Sony can provide Blu-ray discs with the patch on but it's
likely the PSN will be functional again by the time that arrives.
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